Privacy Policy

Last Updated: 07.08.2025

This Privacy Policy (the “Policy”) describes how LUMINOTECH LABS РТЕ. LТD. (“Luminotech,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained through our website https://www.luminotechlabs.com (the “Website”) and in the course of delivering our digital product services.

By accessing or using the Website, you acknowledge that you have read and understood this Policy and agree to the practices described herein. If you do not agree with the terms of this Policy, please do not access the Website.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Voluntarily

This may include, but is not limited to:

• Personal identifiers: name, email address, phone number, company name, job title.
• Business data: project goals, metrics (e.g., LTV, ROI, ARPU), or custom product requests.
• Correspondence: communications submitted via contact forms, email, or chat.

1.2 Information Collected Automatically

We collect certain information through automated means, such as:

• Usage data: IP address, browser type, operating system, access times, referring URLs.
• Device information: hardware model, operating system, device identifiers.
• Behavioral data: pages visited, time on site, navigation paths, click behavior.

This data is collected via cookies and similar technologies. Please refer to our Cookies Policy for more information.

2. How We Use Your Information

Luminotech uses personal information for the following purposes:

• To deliver and manage our digital product services.
• To communicate with you, respond to inquiries, and provide customer support.
• To analyze performance and engagement metrics (e.g., LTV, ROI, ARPU).
• To personalize your experience and optimize our Website functionality.
• To perform internal analytics, business planning, and strategic forecasting.
• To comply with legal obligations and protect our legal rights.

3. Legal Bases for Processing (GDPR)

Where the GDPR applies, we process personal information under the following lawful bases:

• Consent – When you provide it voluntarily (e.g., newsletter signup).
• Contractual necessity – To perform services or take steps at your request.
• Legitimate interests – To improve our offerings and grow our business.
• Legal obligation – To comply with applicable regulations or legal processes.

4. Sharing of Information

We may share your personal information under the following circumstances:

• With service providers who support our business operations, such as cloud hosting, analytics, and communications platforms.
• With legal or regulatory authorities when required by law or to protect our legal interests.
• In connection with a business transaction, such as a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.
• With your consent, where applicable.

We do not sell your personal information to third parties.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, including compliance with legal, regulatory, tax, or accounting requirements.

When data is no longer required, it is securely deleted or anonymized.

6. International Data Transfers

If you are located outside of the country where our servers are based, please be aware that your personal data may be transferred to, stored in, and processed in countries that may not provide the same level of protection as your jurisdiction.

We take appropriate safeguards (e.g., Standard Contractual Clauses) to ensure lawful transfers in accordance with applicable law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• The right to access and receive a copy of your personal data.
• The right to request correction or deletion of your data.
• The right to object to or restrict certain processing activities.
• The right to withdraw consent where processing is based on consent.
• The right to data portability.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at [Insert Contact Email].

8. Security Measures

Luminotech employs industry-standard administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

However, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security.

9. Children’s Privacy

Our Website and services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze usage, and enhance user experience. For a detailed explanation, including how to control cookies, please see our Cookies Policy.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• The right to know what categories of personal data we collect and how it is used.
• The right to request deletion of your data.
• The right to opt-out of the sale or sharing of personal information (note: we do not sell your data).
• The right to non-discrimination for exercising your rights.

To submit a request, please contact us using the information below.

12. Changes to This Policy

We may revise this Privacy Policy from time to time. The most current version will be posted on this page with an updated “Effective Date.” Continued use of the Website following any changes constitutes acceptance of the revised Policy.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:

LUMINOTECH LABS РТЕ. LТD.
Email: Support@luminotechlabs.com
Address: 139 CECIL STREET, #03-10, YSY BUILDING, SINGAPORE 069539